Getting Started with Care at Balance + Restore Co.
Beginning a wellness journey can feel like a significant step. We've created this page to walk you through exactly what to expect, step-by-step, so you can feel safe, informed, and at ease before you even walk through our doors.
Before Your Session
Digital Forms
Please complete your online intake forms at least 24 hours prior to your visit so we can focus entirely on your care.
What to Wear
Wear comfortable, loose-fitting clothing. For massage sessions, we recommend light layers that are easy to remove.
Arrival Time
Please arrive 10-15 minutes early to settle in, enjoy a complimentary herbal tea, and gently transition into your session.
Payment Info
We accept major credit cards and offer direct billing for most insurance providers. Our team is here to help with any questions.
During Your Session
Your time with us is collaborative, confidential, and supportive. We believe that healing happens best when you feel safe and empowered to set the pace of your own journey.
Confidentiality
Your privacy is paramount. Everything we discuss is held in the strictest confidence.
Clear Consent
We always wait for your explicit permission before proceeding with any part of a session.
Collaborative
We work together to define goals and adjust techniques to best suit your well-being.
Your Own Pace
You are always in control. You choose what to share and can pause the session at any time.
Nurturing Your Recovery
Following your massage, you may experience a deep sense of calm or light fatigue as your body integrates the work. We recommend prioritizing hydration, engaging in only gentle movement, and allowing yourself the space to rest.
After a therapy session, it’s common to experience a range of emotions or feel mentally tired as you process what was discussed. Be gentle with yourself, allow space for your feelings, prioritize rest, and engage in calming activities that help you feel supported and grounded.
Required Forms
To ensure your session is as productive and reassuring as possible, we ask all new clients to complete our intake forms. These help our team prepare for your specific needs before you even arrive.